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A 10-Point Plan for Businesses (Without Being Overwhelmed)

What to Consider When Choosing a Small Business System A phone system may not be among your priorities when running a small business. Even if your business is already running smoothly, you are not likely to pay attention to the crucial function that your phone system plays. However, when you want to install a new system, you will be shocked at the wide choices available in the market. You are bound to find a phone system that will be suitable for your business needs. You will find phone systems with a variety of features that may turn out to be beneficial or not beneficial for your business operations. With the wide variety of phone systems in the market, it can be quite a challenge to know which one to go for. Below is an overview of the major types of business systems. Types of Phone System During your research, you are likely to come across two types of phone systems. One of the types is the Private Branch Exchange, also known simply as PBX. One of the features that sets PBX systems apart is their dedicated operators. Modern PBX phones come in a variety of sizes. The affordability and capability of the systems make them ideal for most small businesses.
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You can also choose a small business phone system known as the key system. This phone system has a key unit that controls other phones you may have. With the key system (KSU), you can control features such as voice mail on every phone in your business. The KSU ensures that no line is being used more than once at any time.
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The KSU system allows you to dial different phones in your office through extensions. Moreover, the operator of the KSU can supervise how the system works to ensure all needs of the users are met. One of the best things about the KSU is that it can be integrated with new software to expand its capabilities. In many small businesses, you will find either KSU or PBX systems. These two systems use similar technology. The technology of KSU and PBX was different a few years ago. However, today both systems feature similar technology. During your research, you may also come across phone systems with the same features of both KSU and PBX phones. The phone systems are called “hybrids” and can be easily adjusted to meet the unique needs of your company. If your business has less than 10 employees, it would probably be good to go with a KSU-less system. The phone system works like a KSU system. However, while a KSU system has a central unit, the KSU-less one does not have. Unlike is the case with most conventional phone system, you do not have to wire a KSU-less system to the building. Apart from this, the systems do not come with complicated equipment and hence you can move with them in case you change buildings.

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